NAPP’s Customer Service Program
- NAPP partners with our customers to develop reliable demand response resources through a unique program that includes:
- Tools -
- NAPP metering system and hourly updated, secure web accessible usage reports that provide multiple meter reporting and comparison.
- Mynapp – web based performance and revenue history reports
- Multi functional notifications – phone, email, pager and control room alerts – automated WITH manual support
- Training & Support -
- Customer team is trained on metering reports, notification protocols, and response requirements
- Customer Service is available Monday – Friday 6:00am – 10:00 pm EST
Learn More About Our Tools